Privacy Policy
Effective Date: July 2, 2026
New York Pure Wash Co. LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when interacting with our businesses, Pure Wash Co. and Pure Clean Solutions.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Phone number
Email address
Property or business address
Billing information
Details about requested services
Photos or videos you provide related to your project
Communications with our team by phone, email, text message, website forms, or social media
When you visit our website, we may also automatically collect certain technical information such as:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule appointments
Prepare estimates
Perform requested services
Process payments
Send invoices and receipts
Communicate regarding appointments or projects
Improve our customer service
Maintain business records
Comply with legal obligations
Phone Calls, Text Messages & AI Receptionist
When you contact us by phone or text message, your communications may be answered or assisted by our AI receptionist or customer service platform.
We may use your contact information to:
Respond to service requests
Schedule appointments
Confirm appointments
Provide project updates
Send invoices or payment reminders
Follow up regarding estimates or completed services
Message and data rates may apply depending on your wireless carrier.
Payment Processing
Payments may be processed through secure third-party providers such as Stripe or other payment processors. We do not store complete credit card information on our servers.
Sharing Information
We do not sell your personal information.
We may share information only with trusted service providers that help operate our business, including:
Customer relationship management (CRM) software
Payment processors
Scheduling platforms
Email and communication providers
Insurance providers when necessary
Government agencies when required by law
These providers are only given the information necessary to perform their services.
Data Security
We take reasonable administrative and technical measures to protect your information against unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure.
Cookies
Our website may use cookies and similar technologies to improve website performance and understand how visitors use our site. You may disable cookies through your browser settings if you choose.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may request to:
Review the personal information we have about you
Correct inaccurate information
Request deletion of your information where permitted by law
Opt out of non-essential communications
To make a request, please contact us using the information below.
Children's Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
New York Pure Wash Co. LLC
Pure Wash Co.
Website: https://nypurewashco.com
Pure Clean Solutions
Website: https://purecleansolutions.com
Phone (Pure Wash Co.): (585) 210-2316
Phone (Pure Clean Solutions): (585) 230-8503
Email: nypurewashco@gmail.com